Started with a flooded basement

Device: Well Pump
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Model:
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After some heavy rains I woke to a flooded basement. I got out the pump, dried everything out, next rain, same problem. Called out a waterproofing company and got a quote for $6200 to keep it dry. Then the bad news. I’d have to fix the collapsing wall first. The wet dirt had caused a basement wall to crack. There is an expense! Called out a foundation specialist, said the wet soil needed to be fixed. Called in a grading company to help divert water away from the house, but it was too muddy, they would check back in a few weeks. So, I was playing with my sense and realized my well pump was coming on every 2 minutes. Looking back almost 3 months, it was only coming on about 40 times a day. As you guessed, the soggy part of my yard was where the water line ran from my pump house to my basement. Replaced the water line, a week later the yard dried up and the basement never leaked again. Ended up costing $2200 for a simple basement wall repair, but could have been much worse and more expensive. My pump is now back to running only a fraction of what it was.

Trane XL 950 is only as good as it’s programmed

Device: Central Heat
Make: Trane
Model:
Estimated Savings:

We were seeing bills of $700 for Jan/Feb. We purchased a Trane system with the most efficient heat pump and the Cadillac of thermostats the XL950. The first winter we saw savings but nothing like we were expecting. We couldn’t figure out why this much more energy efficient system was still costing as much as it was. This is where Sense came into play. It helped me to identify times of the day when energy was spiking along with realizing our system wasn’t working as I expected.